Policy Statements

Policy Statements


Privacy Policy

PharmaEd do not intend to store or currently store financial details (credit or debit card numbers).

 

Cancellation / Refund Policy

Course/ Webinar transfers
There is no charge for transferring your booking to the same or similar event on an alternative date provided you notify PharmaEd in writing up to 14 working days before the start of the eventand that there is availability. However, a transfer fee of 20% of the course fee (plus VAT, where applicable) will be payable if notice is received within 14 workings days of the start date of the original event. No refund will be made in the event of a transfer. No more than one transfer will be allowed.

Cancelling your place
If you notify PharmaEd in writing or via email up to 14 working days before the start date of the event, you will receive a full refund less an administration fee of 20% (plus VAT, where applicable). If you withdraw for whatever reason within the 14 day period, the full fee will remain payable if you are unable to nominate a substitute attendee.

Non-attendance
If you fail to attend the event on which you are booked and have not given prior notice to PharmaEd then the course fee will remain payable in full.

Cancellation by PharmaEd

Where circumstances dictate, PharmaEd reserves the right to alter published programmes, trainers, fees or locations without prior notice. In the event of an event being cancelled, a refund of the course fee will be made but no compensation will be paid for any additional costs incurred.
 

Customer Service Contact Information

Caswall House, 6 Wharf Street, Godalming, Surrey GU7 1NN United Kingdom
Telephone: 020 8783 9569; E-mail info@pharmaed.net